SUPPORT

Email us and we will get back to you. Include the email address or mobile number on your Cector account, your device model, and the app version from Profile → Settings so we can find the problem faster.

I did not receive my verification code

Codes can take a minute to arrive. Check that the number or email you entered is correct, and look in your spam folder if you signed up with email. If nothing arrives after a few minutes, go back and request a new code.

I cannot sign in

You can sign in with either the email address or the mobile number registered on your account, along with your password. If you are still locked out, email us from the address on the account and we will help you recover it.

How do I change my sector or specialization?

Open the Profile tab and edit your professional details. Your sector, class, and specialization determine which feed and which people you see.

What is a voice?

A voice is a short post about something happening in your field. You can add photos and tag it to your sector and location. Other members support the voices they agree with, so the issues your sector cares about rise to the top. Raise one from the Feed tab.

Someone is bothering me

Open their profile and block them. Blocked users cannot follow you or see your activity, and you can manage the list at any time under Settings. To report content or behaviour, email us using the address above and we will review it within 24 hours.

How do I stop notifications?

Notification settings are under Profile → Settings. You can also turn Cector notifications off entirely in your device settings.

How do I build a team?

Creating a team takes just a few steps.

1. Select the purpose of your team (Startup, Project, Research, Event, Competition, Freelance, Business, or any other purpose).
2. Give your team a name.
3. Choose the required team size.
4. Describe your project, idea, or objective so potential collaborators understand your requirements.
5. Add the roles you need (for example: Developer, Designer, Doctor, Lawyer, Architect, Researcher, Marketing Specialist, Finance Expert, Content Writer, Project Manager, etc.).
6. Submit your collaboration request.

Once submitted, CECTOR identifies users whose profiles match your requirements and notifies them about your opportunity. Interested users can accept your invitation to collaborate, helping you build the right team faster.

Who can create a team?

Any verified user can create a team for projects, startups, research, competitions, events, businesses, community initiatives, or any other collaborative purpose.

Who can join my team?

Users whose skills, qualifications, interests, and profile match your requirements will receive your opportunity. If they are interested, they can accept your invitation to collaborate.

Can I edit my team after publishing it?

Yes. You can update your team description, required roles, team size, and other details at any time until your collaboration is complete.

Can I remove a team member?

Yes. Team creators can manage their team by adding or removing members whenever necessary.

Cector is a professional network, and we expect members to behave accordingly. Harassment, hate speech, impersonation, spam, and sexually explicit material are not permitted anywhere on the platform, including voices, profiles, and team chat.

Blocking someone

Open the person's profile and choose Block. They will no longer be able to follow you or see your activity. You can review and undo blocks under Profile → Settings → Blocked Users.

Reporting content or behaviour

In the app, tap the … menu on any post and choose Report post. Pick a reason, add any detail you think helps, and send. The post disappears from your feed straight away and goes to our moderators.

For anything that does not fit that flow — a profile, a chat message, or behaviour across several posts — email info@cector.in with a description and, where possible, the member's name and a screenshot. We review every report within 24 hours and remove content that breaches these rules. Accounts that repeatedly breach them are suspended.

Urgent safety concerns

If you believe someone is in immediate danger, contact your local emergency services first. Then email us so we can act on the account.

You can ask us to delete your Cector account and the personal data held against it at any time.

In the app, go to Profile → Settings → Delete Account. You will be asked to confirm twice, and the account is removed immediately.

If you cannot sign in, email info@cector.in from the address registered on your account, or tell us the mobile number you signed up with. We will confirm your identity, then delete the account.

Deletion removes your profile, voices, connections, skills, chat messages, and any teams you own — including those teams' members and chat history. It cannot be undone, and the same email address or mobile number can be used to create a new account afterwards. Some records are retained where the law requires it; those are described in our Privacy Notice.